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The WikiFX Score of this broker is reduced because of too many complaints!


United Kingdom|5-10 years|
White label MT4|Regional Brokers|High potential risk|


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MT4/5 Identification


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Influence index NO.1

Switzerland 2.46
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

White Label

Server Name
TeraEurope-Demo MT4
Server Location




Influence index NO.1

Switzerland 2.46

Surpassed 37.82% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index


+44 (0)203 048 4764
Office 701, One Canada Square Canary Wharf, London, E14 5AA UK


VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core



Open Now

Contact number


+44 (0)203 048 4764


+971 4 401 9666

Other ways of contact

Broker Information


Company Name

Tera Europe Limited



Platform registered country and region

United Kingdom

Company website

Pyramid scheme complaint


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Warning: Low score, please stay away! 4
Previous Detection : 2024-07-15
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 7 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!
  • The United KingdomFCA regulation (license number: 564741) claimed by this broker is suspected to be clone. Please be aware of the risk!

WikiFX Verification

TeraFX · WikiFX Survey
Danger A Visit to TeraFX in UK -- Finding No Office
United Kingdom

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    TeraFX · Company Summary

    TeraFX Review Summary in 10 Points
    Founded 10-15 years
    Registered Country/Region United Kingdom
    Regulation FCA Regulated
    Market Instruments CFDs on Forex, indices, commodity, spread betting
    Demo Account Available
    Leverage Up to 1:30 for retail clients;Up to 1:500 for professional clients
    EUR/USD Spread From 0.6 pips
    Trading Platforms MT4 for CFD, MT5 for spread betting
    Minimum Deposit USD 100
    Customer Support Live chat, phone, email, address, contact us form, FAQ

    What is TeraFX?

    TeraFX, a global brokerage firm with its main office in the United Kingdom and a branch office in Dubai, offers a wide variety of financial instruments like CFDs, Forex, indices, commodities, and spread betting. Notably, the broker's head office in the UK offers services to both retail and corporate clients, while the Dubai branch does not offer services to retail clients. Currently, it is regulated by the Financial Conduct Authority (FCA) and holds license number 564741.

    TeraFX's homepage

    In our upcoming article, we will present a comprehensive and well-structured evaluation of the broker's services and offerings. We encourage interested readers to delve further into the article for valuable insights. In conclusion, we will provide a concise summary that highlights the distinct characteristics of the broker for a clear understanding.

    Pros & Cons

    Pros Cons
    • Regulated by FCA • Negative feedback from their clients
    • Multiple account types
    • Zero commissions
    • Free deposit/withdrawal
    • Demo account available
    • MT4/5 trading platform
    • Acceptable minimum deposit amount
    • Rich educational resources


    • Regulated by FCA: This gives TeraFX credibility and clients an extra layer of security knowing they are dealing with a broker overseen by a highly esteemed regulatory authority.

    • Multiple account types: TeraFX caters to a variety of clients by offering different account types. This flexibility allows traders to choose an account type that best fits their needs and strategies.

    • Zero commissions: TeraFX allows traders to keep all their profits by not charging any commissions on trades. This can make a significant difference to a trader's bottom line.

    • Free deposit/withdrawal: With no charges on deposits and withdrawals, clients can manage their funds more effectively.

    • Demo account available: TeraFX offers a demo account which allows clients to test their strategies in a risk-free environment before live trading.

    • MT4/5 trading platform: TeraFX provides highly advanced and reliable MT4 and MT5 trading platforms, giving traders top-notch trading tools, indicators and functionalities.

    • Acceptable minimum deposit amount: The relatively low minimum deposit at USD100 allows people with smaller investment capabilities to start trading.

    • Rich educational resources: TeraFX provides informative educational resources like webinars and a glossary page, encouraging client development and informed trading.


    • Negative feedback from their clients: Like any business, TeraFX has its share of criticism from some clients regarding being unable to withdraw. This can be a concern as customer satisfaction is a critical area.

    1. Is TeraFX Safe or Scam?

    When considering the safety of a brokerage like TeraFX or any other platform, it's important to conduct thorough research and consider various factors. Here are some steps you can take to assess the credibility and safety of a brokerage:

    • Regulatory sight: The brokerage is currently under the regulation of the FCA (Financial Conduct Authority), carrying the license number 564741. This oversight by the regulatory body enhances the transparency of its operations and provides an additional layer of security for its clientele.

    regulated by FCA
    • User feedback: On WikiFX, there are 7 reports highlighting withdrawal issues which somewhat cast doubts on the broker's reliability. These reports serve as a cautionary note for those considering their services, stressing the need for utmost caution.

    • Security measures: TeraFX's privacy policy enforces strict security measures. They protect personal data with encryption technology, firewalls, and secure servers, ensuring the confidentiality and safety of their clients' information.

    In the end, choosing whether or not to engage in trading with TeraFX is an individual decision. It is advised that you carefully balance the risks and returns before committing to any actual trading activities.

    Market Instruments

    TeraFX provides a broad selection of market instruments to its clients, offering expansive opportunities for diverse trading strategies.

    One of their offerings includes CFDs on Forex, allowing clients to speculate on the rise and fall of over 60 global currencies without the need for ownership. This instrument extends to indices as well, granting exposure to different sectors in global economies.

    TeraFX also provides CFDs on commodities, a crucial financial instrument for hedging against market volatility. Also, they offer spread betting, a tax-efficient alternative to conventional trading, allowing clients to speculate on price movements in financial markets.

    Each instrument provides a different risk and reward framework, making TeraFX's platform comprehensive for different trading objectives.


    Account Types

    TeraFX offers an array of different account types tailored to the varying needs and objectives of their clients.

    For CFD trading:

    Various account options exist, starting with a minimum deposit requirement of USD 100. These include the STARTER, PREMIUM, ECN, PRO and CORPORATE accounts. Depending upon the account chosen, they offer different benefits and features to suit different levels of trading experience. Additionally, for those wanting to practice their strategies, a DEMO account is also available. The base currencies available for these account types include USD, EUR, GBP, and PLN.

    For CFD trading

    For spread betting:

    TeraFX offers RETAIL, and PRO accounts, as well as a DEMO account for clients wanting a no-risk environment to test their strategies. CORPORATE accounts are also available for business entities. The available base currency for these account types is GBP.

    For spread betting

    Below table outlining the account types for intuitive understanding:

    Available for Account Type Minimum Deposit Available Base Currencies
    CFD Trading (Practice) DEMO No deposit requirement USD, EUR, GBP, PLN
    Spread Betting RETAIL, PRO, CORPORATE USD100 GBP
    Spread Betting (Practice) DEMO No deposit requirement GBP

    Each account type is designed with versatility in mind for different level of traders, from novices to experienced ones, even accommodating corporate entities.

    How to Open an Account?

    To open an account with TeraFX, you have to follow below steps:

    Step1: Visit the TeraFX website, locate and click on the 'OPEN LIVE ACCOUNT'.

    click on the 'OPEN LIVE ACCOUNT'

    Step2: Fill in the necessary personal details required.

    fill in required info

    Step3: Complete any verification process for security purposes.

    Step4: Once your account has been approved, you can set up your investment preferences and start trading.

    For Corporate account types and on how to open a corporate account, you can email so one of the broker's representatives will contact you for the account opening process.


    TeraFX offers different levels of leverage depending on the category of the client.

    For retail clients, they offer up to 30:1 leverage. On the other hand, for professional clients, the broker offers significantly higher leverage - up to 500:1. These large ratios imply that clients could hold a position up to thirty to five hundred times their deposited base amount.

    While the leverage ratios provided by the broker provide immense potential for magnifying profits, they also open up the possibility of enormous losses, hence, it's ideally suited to traders who fully understand the high risks involved with leverage trading.

    Spreads & Commissions

    TeraFX offers variable spreads starting from as low as 0.6 pips, ensuring competitive pricing for its clients. The term 'spread' refers to the difference between the bid (sell) price and the ask (buy) price of an asset, and a lower spread typically means lower trading costs, which can lead to higher potential profits for traders.

    Furthermore, TeraFX operates a zero commission model, which means there are no additional charges on trades. This serves to further reduce the trading cost for its clients, enhancing their potential profitability.

    However, while lower spreads and zero commissions can increase profit potentially, they do not eliminate the risks associated with trading.

    Trading Platforms

    TeraFX offers robust trading platforms to meet the diverse needs of its clients.

    For CFD trading, clients are provided with the renowned MetaTrader 4 platform. Known for its reliability, intuitive interface, and feature-rich environment, MT4 ensures a seamless trading experience, enhancing analysis capabilities and automated trading.

    For those interested in spread betting, TeraFX offers MetaTrader 5 – a platform designed with advanced features for even more comprehensive market analysis and sophisticated trading tools suitable for this type of trading.

    Both platforms are available on various devices to facilitate trading on-the-go. Clients can access their trading accounts through web-based applications, eliminating the need for downloads and installations. For those wanting a more immersive experience, they can opt for desktop software available for Windows. Moreover, for the increasingly mobile trader, TeraFX has tailored to the growing demand with applications designed for iOS and Android devices.

    This multi-platform accessibility enables a smooth and flexible trading experience, allowing clients to stay connected to markets at all times.

    MT4 & MT5

    Trading Tools

    TeraFX provides its clients with various advanced trading tools designed to enhance their trading experience and potential profitability.

    They offer Virtual Private Server (VPS) services, which ensure continuous, fast, and secure access to trading platforms. This is particularly beneficial for traders who use automated trading systems or trade in large volumes.

    Additionally, TeraFX provides an economic calendar, a critical tool for fundamental traders. It contains scheduled news, events or data releases which have the potential to impact the financial markets. This allows traders to keep track of market-moving events and accordingly plan their trading strategies.

    economic calendar

    Deposit & Withdrawal

    TeraFX offers a variety of payment methods for the convenience of its clients.

    • For deposits:

    Traders can use Bank Transfer, Credit Card, Debit Card, and E-Wallet, accepting currencies like USD, EUR, GBP, and PLN (PLN is only acceptable through Citibank for bank transfer). The minimum deposit amount is 100 dollars or its equivalent in the other currencies, with no maximum limit set. Deposits via Credit Card, Debit Card, and E-Wallet are processed instantly, whereas Bank Transfers can take 1 to 5 business days. There are no fees charged by TeraFX for deposits.

    • For withdrawals:

    The options remain the same with Bank Transfer, Credit Card or Debit Card, and E-Wallet. The minimum withdrawal amount is just as the deposit, set at 100 dollars with Bank Transfer having no maximum limit, and E-Wallet having a maximum limit of 10,000 USD. Withdrawals can take 1 to 5 business days for Bank Transfers and 1 to 3 business days for E-Wallet. Credit Card/Debit Card withdrawals may take 2 to 5 business days or even more depending on the card. TeraFX doesn't charge any fees for withdrawals either.


    User Exposure on WikiFX

    There are seven substantial reports on WikiFX regarding withdrawal issues that should raise serious concerns and serve as warnings for traders. We strongly advise traders to conduct a thorough examination of all pertinent information before deciding. Our platform is purposed to be an essential resource in your trading journey. If you come across any fraudulent brokers or personally fall victim to such misconduct, we highly encourage you to report it in our “Exposure” section. Your contributions significantly help us fulfill our mission, and our expert team will commit every effort to address your concerns swiftly.

    User Exposure on WikiFX

    Customer Service

    TeraFX provides customer service through various channels. These include a live chat for real-time assistance, phone support for detailed queries, and email for non-urgent questions. Clients can also use a 'contact us' form or refer to the FAQ section.

    Address (Head Office): Office 701, One Canada Square Canary Wharf, London, E14 5AA, UK.

    Address (DIFC Branch): Unit GA-00-SZ-L1-RT-201, Level 1, Gate Avenue - South Zone, DIFC,Dubai, UAEPL.

    Phone (Head Office): +44(0)203 048 4764.

    Phone (DIFC Branch): +971 4 401 9666.

    contact details


    TeraFX values education and provides useful resources such as webinars and a glossary page to its traders. The webinars offer access to expert knowledge and trading strategies, while the glossary helps traders understand key financial terms, equipping them with useful information to make informed trading decisions.



    In conclusion, TeraFX, a UK-based online brokerage firm with a branch in Dubai, offers a wide range of trading options, including Forex, indices, commodities via CFDs and spread betting. Given its regulation by the FCA, it certainly has an established reputation.

    However, we still recommend you to be cautious, make investigations and obtain the most recent information directly from TeraFX before making any investment decisions.

    Frequently Asked Questions (FAQs)

    Q 1: Is TeraFX regulated?
    A 1: Yes, the broker is currently regulated by FCA with license no. 564741.
    Q 2: Is TeraFX a good broker for beginners?
    A 2: Yes, it‘s a good broker not only because it’s well regulated by FCA, but also because of multiple account choices, free commissions/deposit/withdrawal, MT4/5 trading platform, demo account, and rich educational resources.
    Q 3: Does TeraFX offer the industry leading MT4 & MT5?
    A 3: Yes, it offers MT4 and MT5 on web, Windows, iOS and Android devices.
    Q 4: Does TeraFX offer demo accounts?
    A 4: Yes.
    Q 5: What is the minimum deposit for TeraFX?
    A 5: The minimum initial deposit to open an account is $100.

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

    In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.


    New! From TeraFX to Gildencrest Capital!

    NewsNew! From TeraFX to Gildencrest Capital!

    2024-02-02 18:24

    TeraFX rebranded itself as Gildencrest Capital, emphasizing a strategic shift while reassuring clients of unchanged service quality, and announcing notable financial performance and expansion plans.

    2024-02-02 18:24
    New! From TeraFX to Gildencrest Capital!
    WikiFX’s Field Survey | We Verify Your Brokers On-Site

    NewsWikiFX’s Field Survey | We Verify Your Brokers On-Site

    2022-05-19 16:58

    The majority of forex traders and/or investors may have a trading account with a broker overseas. How much do you know your broker? One could argue that "I have used this broker for XX amount of time and it's fine", but is that reason enough to justify the credibility of your broker?

    2022-05-19 16:58
    WikiFX’s Field Survey | We Verify Your Brokers On-Site

    User Reviews

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    Write a review

    more than one year
    Stay away from this scammy exchange. They manipulate prices once orders are confirmed in the market. When you want to buy, they hike up the prices sometimes by over 40%. And when you want to sell, they drop the prices. Just look at their charts, you'll see how prices jump by 40%-50% in a minute.
    2024-03-27 10:18
    more than one year
    As a user of TeraFX, my experience has been overwhelmingly disappointing due to the recurring withdrawal issues. The process is cumbersome, filled with endless requests for various fees such as verification, personal tax, margin fees, and dubious membership requirements. Even after complying, I was still unable to withdraw my funds. The customer service has been thoroughly unhelpful and unresponsive, leaving my concerns unattended. Their questionable deposit methods and overall lack of transparency have made me question their legitimacy. I would strongly advise against TeraFX due to these prevalent issues.
    2023-12-15 18:37
    more than one year
    When choosing a forex broker, I specifically chose a company that has been established for more than 10 years, but I really didn't expect TeraFX to be a scammer! I regret it so much now. Where can I get my money back?
    2023-03-13 18:38
    more than one year
    I have already run away, and many of them are currently unable to withdraw money. Be cautious when choosing a platform.
    2022-11-12 16:02


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